Returns & Refunds

If you are not 100% satisfied with your purchase, simply return it to us within 30 days of purchase and Youngevity Australia/New Zealand will issue you a refund. Items must be returned in their original packaging (opened or non-opened).

Please note that food and perishable items including, Beyond Organic, Heritage Makers, are non-refundable. Additionally, autoship orders are subject to a 20% restocking fee that will be deducted from the refunded amount. Youngevity Australia/New Zealand does not refund shipping and handling fees.

Refund Policy is as follows:

Once product is received and inspected, your refund will be processed and automatically applied to your credit card or the original method of payment within two (2) business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied, for the credit to post to your account.

Please email us at ygydistributoraustralia@gmail.com or phone us on 0433 566 567 to request a product Refund.