Distributor 101615424
Distributor 101615424
For most items purchased on our website we are able to process and ship orders within 48 hours of order receipt. Youngevity Australia/New Zealand offers the following convenient delivery options:
Freight is free for Autoships with a minimum value of $160NZD and $150AUD (excl GST) for Australia and New Zealand. (excl. Trays of cans, Bloomin Minerals, Washing Powder and CEO Packs.)
There are sometimes exceptions to these rules which may require additional day(s) to process. Should you have any questions about your order, please feel free to call Michelle on 0433 566 567 and have your order number available.
Shipping to a Different Address
When placing an order online, you have the option to enter a different delivery address in the same country. Please note that we reserve the right to contact you for further information, if you give a different delivery address to the billing address.
Delivery Problems
If you are not available to receive your delivery, you will need to contact the shipping provider (NZ/Australia Post) directly to make arrangements for the collection. If you don’t collect it or arrange re-delivery, the parcel may be subject to return to Youngevity.
You can request for the shipping provider to leave it at your door. This can be done by asking us to put “PLAFD” (Please Leave At Front Door), on your shipping address. Please make sure that this change is requested before the order is collected from our Warehouse.
Order Processing Time
Most orders begin the order process as soon as your online purchase is completed. Your order will be shipped once the items are located in our warehouse, your payment is approved, and the receiving address is verified. As soon as your order is dispatched, you will be notified by email or text of the tracking code (if you have provided a valid email address or mobile phone number within your order). Please note that business days are Monday to Friday, excluding public holidays.
After your order leaves our warehouse, delivery times vary according to the location of your shipping address and service used.
